GOMEET PRIVACY POLICY
Version: 1.2
Last Updated: October 21, 2026
This Privacy Policy (the “Policy”) explains how TEKINO COMPANY LIMITED (“TEKINO”, “we”, “us”, or “our”), as the operator of Gomeet, collects, uses, stores, shares, and protects your personal data when you use the Gomeet mobile application, website, and related services (collectively, the “Services”).
This Policy applies in conjunction with the Gomeet Terms of Use and other relevant policies.
Where applicable law requires separate or explicit consent, Gomeet will obtain your consent prior to processing your personal data for such specific purposes.
1. INTRODUCTION AND SCOPE
Gomeet is a platform designed to help users discover, connect, chat, and send dining invitations to one another.
Depending on the available features, you may:
Create and manage your account;
Create your user profile;
Verify your account;
Discover other users;
View relative distance to other users;
Send and receive dining invitations;
Select restaurants, dishes, and proposed meetup dates;
Send text messages;
Send photos and videos;
Block other users;
Report accounts, content, or inappropriate behavior;
Access other features provided by Gomeet.
To provide these features, we need to process certain data relating to you.
Operator of Gomeet:
Legal Entity Name: TEKINO COMPANY LIMITED
Support Email: contact@gomeet.info
Website: https://gomeet.info/
2. DATA WE COLLECT
The data we collect depends on how you interact with and use Gomeet.
2.1. Data You Provide Directly
This data may include:
Full name or display name;
Email address;
Profile information;
Profile photos;
Interests and hobbies;
Verification selfies;
Message contents;
Photos or videos you send;
Information included in dining invitations;
Details related to meetups;
Report submissions and descriptions;
Evidence or documentation you provide;
Appeals and dispute submissions;
Communications and correspondence with our Customer Support team;
Any other information you voluntarily provide.
2.2. Data Generated Through Your Use of Gomeet
When you use Gomeet, we may record certain activity and status logs, such as:
Account status;
Verification status;
Invitation status;
Timestamps of creating, accepting, or declining invitations;
Blocking status and history;
Report status;
Violation handling history;
Meetup status;
Technical data strictly necessary to operate platform features.
2.3. Technical Data
To ensure reliable operation, maintain security, and troubleshoot issues, Gomeet may collect technical data, including:
Device type and hardware model;
Operating system and version;
App version;
Login and session credentials;
Access timestamps;
Crash logs and app error reports;
System logs;
Security activity logs;
IP address and network connection data (when necessary);
Related technical telemetry.
2.4. Data Provided by Third Parties About You
In certain circumstances, we may receive information about you from other users, such as when:
Another user reports your account;
A user submits screenshots of a chat conversation involving you;
A user provides photos, videos, or evidence regarding an incident;
A user submits information regarding a meetup;
A user reports information regarding a restaurant or venue.
We primarily use this information to investigate reports, safeguard our users, resolve disputes, and enforce our Community Guidelines and policies.
3. ACCOUNT INFORMATION, PROFILES, AND PHOTOS
3.1. Account Information
When you create and use a Gomeet account, we may process:
Full name or display name;
Email address;
Account authentication credentials;
Account status;
Email verification status;
Registration and login metadata.
Your email address may be used to:
Create your account;
Authenticate logins;
Deliver One-Time Passwords (OTPs);
Verify your account;
Facilitate password recovery;
Send important service and security notifications;
Provide customer support.
3.2. User Profiles
You may provide:
Full name or display name;
Profile photos;
Bio / personal introduction;
Interests and hobbies;
Other profile attributes supported by Gomeet.
Certain profile information is intended to be visible to other users to facilitate discovery and connection. The Gomeet user interface clearly indicates which information is:
Publicly visible to other users;
Displayed only within a limited scope or context; or
Retained exclusively for internal administrative use.
3.3. Profile Photos
Profile photos may be used to:
Display your profile across the platform;
Help users identify each other;
Support content moderation and report processing;
Detect impersonation and fake accounts;
Protect community safety.
You must not upload photos of any third party without lawful authorization or permission to use such images.
4. ACCOUNT VERIFICATION AND SELFIES
Gomeet employs a verification workflow to help confirm that an account is operated by a real human being and to mitigate fraudulent or impersonation accounts.
4.1. Verification Workflow
The current verification process requires you to submit a selfie, which is reviewed manually by authorized Gomeet personnel.
Currently, Gomeet does not cross-reference or match your selfie with citizen identity cards (CCCD), government-issued photo IDs, or passports.
Therefore, the “Verified” badge indicates solely that account verification steps have been completed; it does not constitute verification of a user’s legal identity.
4.2. How We Use Verification Selfies
Selfies may be used to:
Confirm that a real person operates the account;
Reduce fake and automated accounts;
Prevent impersonation;
Resolve verification-related issues and disputes;
Maintain platform integrity, trust, and safety.
4.3. Who Has Access to Verification Selfies?
Access to selfies is strictly limited to authorized personnel who require it to perform their official duties, including:
Verification specialists;
Designated platform administrators;
Trust & Safety and Security personnel (when investigating critical incidents).
4.4. Retention Period for Selfies
Verification selfies may be retained for the lifetime of your active account. Upon account deletion, selfies will be handled in accordance with Section 13 (Data Retention, Deletion, and Backups).
5. LOCATION, NEARBY DISCOVERY, AND DISTANCE
Gomeet uses your approximate location to power features such as “Nearby” discovery and to display relative distance between you and other users.
5.1. How We Use Location Data
Location data may be used to:
Display nearby users;
Calculate relative distance;
Power the “Nearby” feature;
Provide other location-based services.
5.2. What Other Users Can See
Gomeet does not deliberately display your precise GPS coordinates to other users.
Other users can only see your relative distance (e.g., in meters or kilometers).
5.3. Retention of Location Data
Gomeet may retain an approximate location history to operate the Nearby feature and calculate relative distance. This data may be retained for as long as your account remains active or as necessary to fulfill the purposes set forth in this Policy.
5.4. Device Location Permissions
You may enable or disable Gomeet’s access to your location at any time via your device settings.
If you disable location permissions, certain features—such as Nearby discovery and relative distance calculations—may not function properly. Gomeet accesses location data only to the extent necessary to provide these features and strictly in accordance with the permissions granted on your device.
6. DINING INVITATIONS, RESTAURANTS, AND MEETUPS
6.1. Invitation Data
When you send or receive a dining invitation, Gomeet may process:
Sender details;
Recipient details;
Selected restaurant or venue;
Selected dishes or cuisine;
Proposed date and time;
Invitation creation timestamp;
Invitation status (e.g., pending, accepted, declined);
Other necessary coordination details.
This data is used to:
Transmit and display invitations;
Track and manage invitation statuses;
Generate meetup details;
Provide user support;
Investigate reports or resolve disputes when necessary.
6.2. Restaurant and Menu Information
Gomeet may process:
Restaurant names;
Venue addresses and locations;
Venue photos (where available);
Menu items and dish information;
User-suggested recommendations;
Information necessary to display venues within the app.
This information may be sourced from:
Users;
TEKINO / Gomeet;
Third-party data and service providers.
6.3. Meetup Data
When an invitation is accepted and a meetup is scheduled, Gomeet may process:
Participant identities;
Selected restaurant or venue;
Selected dishes;
Scheduled date and time;
Meetup status;
Rescheduling or cancellation details (if supported).
This data is used to coordinate the meetup, provide customer support, and address safety concerns or reports where applicable.
7. MESSAGING, IMAGES, AND VIDEOS
7.1. In-App Messaging
When you use our chat feature, Gomeet may process:
Message text and content;
Sender and recipient identifiers;
Timestamps;
Delivery and read receipts;
Necessary technical transmission metadata.
Chat data is used to:
Deliver in-app messaging functionality;
Display conversation histories;
Maintain and operate the messaging service;
Troubleshoot technical issues;
Investigate reports and policy violations;
Protect platform safety and user security.
7.2. Images and Videos
Where Gomeet supports transmitting media in chat, we may process:
Photo and video files;
Sender and recipient identifiers;
Transmission timestamps;
Technical file metadata;
Data necessary to securely store and deliver media content.
7.3. Who Can Access Your Chat Content?
Under normal operating conditions, chat messages are accessible only to the participants in the conversation. Gomeet does not routinely read or proactively monitor private chat conversations.
However, authorized personnel may access relevant chat excerpts strictly under the following circumstances:
A conversation is formally reported by a participant;
Chat content is submitted as evidence regarding an incident;
Necessary to investigate severe policy or legal violations;
A real-world safety incident occurs;
Indications of fraud or malicious activity are detected;
As required or permitted by applicable law.
8. BLOCKING, REPORTING, APPEALS, AND SAFETY DATA
8.1. Blocking
When you block another user, we record:
The blocking account;
The blocked account;
Timestamp of the action;
Blocking status;
Associated technical logs.
This data is used to enforce interaction restrictions between the two accounts. Gomeet does not notify the blocked user of who blocked them.
8.2. Reporting
You may report violations such as:
Fake accounts or impersonation;
Harassment or bullying;
Fraud, scams, or solicitation;
Stalking;
Inappropriate or explicit sexual content;
Threats of violence or harm;
Real-world / offline incidents;
Inaccurate restaurant/venue information;
Other violations of our Terms or Community Guidelines.
Reports may include:
Factual descriptions of the incident;
Identity of the reported account;
Timestamps;
Relevant chat excerpts;
Photos or videos;
Screenshots;
Additional supporting evidence.
We use this data to:
Review and investigate violations;
Protect user safety and well-being;
Enforce our Terms of Use and Community Guidelines;
Detect repeat offenders;
Mitigate fraud, harassment, and safety risks;
Mediate and resolve disputes;
Protect the legitimate rights and interests of TEKINO and our users.
8.3. Appeals
Where Gomeet provides an appeal mechanism against moderation decisions, we may process:
Your email address or contact details;
Account credentials;
Details of the disputed decision;
Grounds for reconsideration;
Supporting documentation/evidence;
Associated moderation history;
Outcome of the appeal review.
8.4. Access to Safety and Moderation Data
Access to reports, evidence, and appeal records is strictly restricted to personnel who require it to perform their official duties, including:
Content moderators;
Designated platform administrators;
Trust & Safety and User Support personnel;
Legal and Information Security teams;
Competent law enforcement or regulatory authorities upon lawful request.
9. PURPOSES OF DATA PROCESSING
We process personal data for the following specific purposes:
9.1. Service Delivery and Platform Operation
Creating and administering accounts;
Authenticating user identity and sessions;
Hosting and displaying user profiles;
Powering Nearby discovery and distance calculations;
Delivering in-app chat and media sharing;
Facilitating dining invitations and meetups;
Enforcing blocking and reporting tools.
9.2. User Verification
Confirming that accounts are operated by genuine human users;
Deterring fake, automated, or bot accounts;
Preventing identity theft and impersonation.
9.3. Trust, Safety, and Content Moderation
Reviewing and resolving user reports;
Preventing and sanctioning harassment, abuse, or stalking;
Detecting and preventing fraudulent behavior;
Responding to real-world incidents;
Enforcing disciplinary measures and account restrictions when necessary.
9.4. Security and Fraud Prevention
Safeguarding user accounts;
Detecting suspicious logins and anomalous activities;
Protecting infrastructure from cyber threats;
Managing and mitigating information security incidents.
9.5. Customer Support
Responding to inquiries and support tickets;
Assisting with account recovery and login issues;
Reviewing appeals and grievances;
Resolving user feedback.
9.6. Product Analytics and Improvement
We may use relevant, aggregated, or de-identified data to:
Measure feature performance and user engagement;
Diagnose bugs and technical issues;
Enhance user experience and interface design;
Assess the efficacy of our safety and moderation tools;
Research and develop new product enhancements.
9.7. Legal Compliance and Protection
Complying with statutory obligations and regulatory requirements;
Responding to valid, lawful requests from law enforcement or judicial bodies;
Protecting our legal rights, property, and interests;
Responding to urgent situations threatening personal safety or public order.
10. LEGAL BASES, CONSENT, AND DEVICE PERMISSIONS
Gomeet processes your personal data on lawful bases, including:
Fulfilling contractual obligations to provide the Services you request;
Safeguarding accounts, users, and system integrity;
Processing reports, preventing fraud, and ensuring safety;
Complying with applicable legal and statutory requirements;
Relying on your explicit consent where mandated by applicable law.
Granting a permission on your device does not authorize Gomeet to use that data indiscriminately for unrelated purposes.
10.1. Location Permissions
Used exclusively for Nearby discovery, calculating relative distance, and related location features. Revoking this permission may limit the functionality of these features.
10.2. Camera and Photo Library Permissions
When requested by specific features, Gomeet may access your camera or photo gallery to:
Upload profile photos;
Submit verification selfies;
Capture and send photos or videos within chat.
10.3. Push Notifications
With your consent, Gomeet may send push notifications regarding:
New invitations and invitation updates;
Incoming messages;
Account status changes;
Critical security alerts;
Key service announcements.
You can manage or disable push notifications at any time in your device settings.
10.4. Withdrawal of Consent
Where processing is based on your consent, you have the right to withdraw your consent at any time through the mechanisms provided within Gomeet or your device settings. Withdrawing consent may render certain features—such as Nearby discovery or selfie verification—unavailable.
11. DATA SHARING AND DISCLOSURE
TEKINO shares personal data only to the extent strictly necessary for the purposes outlined in this Policy and in compliance with applicable laws.
11.1. With Other Users
Depending on the features you use, other users may view:
Profile details and bio;
Profile photos;
Verification status / badge;
Relative distance;
Chat content you direct to them;
Dining invitations you send;
Meetup details directly involving both parties.
11.2. With Third-Party Service Providers
Gomeet engages reputable third-party vendors to support our infrastructure, including providers of:
Cloud hosting and server infrastructure;
Database management;
Content Delivery Networks (CDNs);
Email delivery and SMS/OTP services;
Push notification services;
Mapping, geocoding, and location services;
System logging and monitoring;
Analytics and crash reporting;
Cybersecurity and fraud mitigation tools;
Other technical infrastructure.
These service providers are contractually authorized to process personal data strictly on our behalf and in compliance with applicable confidentiality and data protection standards.
11.3. With Law Enforcement and Competent Authorities
We may disclose personal data to competent authorities when:
Formally and lawfully requested by law enforcement, judicial, or regulatory bodies;
Required by statutory obligations; or
Permitted by law and strictly necessary to protect user safety, prevent severe harm, or defend legal rights.
11.4. Business Transfers and Corporate Transactions
In the event of a merger, acquisition, corporate restructuring, reorganization, or sale of all or part of our business or assets, user data may be transferred as part of the transaction, subject to applicable data protection laws.
11.5. Cross-Border Data Transfers
Certain third-party service providers engaged by TEKINO may maintain servers or process personal data outside Vietnam. In the event of cross-border data transfers, TEKINO will comply with all statutory obligations and procedures mandated by applicable Vietnamese data protection regulations.
12. DATA VISIBILITY TO OTHER USERS
Because Gomeet is built to facilitate social discovery and real-world connections, certain profile information is intentionally visible to other users.
Publicly Visible Profile Data May Include:
Full name or display name;
Profile photos;
Bio and personal description;
Interests and hobbies;
Verification badge or status;
Relative distance;
Other profile attributes configured for public display within the app.
Data Visible to Users You Interact With:
Contents of dining invitations you send;
Coordinated restaurant and meetup details;
Messages, images, and videos you exchange with them.
Data Strictly Protected from Other Users:
Gomeet will never intentionally disclose the following data to other users:
Account passwords;
One-Time Passwords (OTPs);
Verification selfies;
Exact GPS coordinates;
Internal moderation reports or logs;
Evidence submitted in safety investigations;
Security logs and IP addresses;
Account authentication credentials.
Your registered email address is never displayed to other users unless explicitly disclosed and confirmed by you through a specific feature.
13. DATA RETENTION, DELETION, AND BACKUPS
13.1. Retention Periods
We retain personal data only for as long as necessary to:
Provide the Services;
Fulfill the specific purposes for which data was collected;
Protect account and platform integrity;
Investigate reports and resolve appeals;
Defend legal claims and resolve disputes;
Comply with statutory and regulatory obligations.
General Retention Guidelines:
Account and profile data: Retained for the lifetime of your active account.
Verification selfies: Retained for the lifetime of your active account.
Approximate location history: Retained while your account remains active or as needed for operational purposes.
Block lists: Retained as long as necessary to enforce the block between accounts.
Chat messages, media, invitations, meetups, reports, evidence, and security logs: Retained according to operational needs, security requirements, and legal retention obligations.
13.2. Account Deletion
You may request account deletion at any time using the in-app account deletion feature.
Upon account deletion, we will delete or anonymize personal data that is no longer required, including:
Profile information;
Profile photos;
Verification selfies;
Location history;
Invitation history;
Meetup history;
Other associated personal records.
13.3. Exceptions to Immediate Deletion
Certain records may be retained post-deletion to the extent permitted or required by law to:
Conclude active, unresolved safety reports;
Process pending appeals or dispute proceedings;
Protect user safety and enforce bans against bad actors;
Prevent recurrent fraud or abuse;
Fulfill mandatory legal, tax, or regulatory retention requirements.
13.4. System Backups
Data purged from active production systems may temporarily persist in secure system backups until such backups are routinely overwritten or deleted in accordance with our data lifecycle management procedures.
14. YOUR RIGHTS AND CHOICES
Subject to applicable laws and the specific circumstances of the processing, you may have the right to:
Be informed of how your personal data is processed;
Request access to your personal data;
Request rectification of inaccurate or outdated data;
Request deletion of your personal data;
Request restriction of data processing;
Object to certain data processing activities;
Withdraw previously given consent;
File complaints, grievances, or inquiries regarding data processing;
Exercise other statutory data subject rights under applicable laws.
You can also exercise direct control over your data through in-app tools:
Editing your profile information directly;
Modifying app permissions in your device settings;
Disabling location permissions;
Managing push notification settings;
Blocking unwanted users;
Deleting your account;
Contacting Gomeet Support.
To safeguard your account and prevent unauthorized disclosure, Gomeet may require you to verify your identity before processing certain requests.
Support Email for Data Requests: contact@gomeet.info
15. SECURITY, MINORS, POLICY UPDATES, AND CONTACT
15.1. Information Security
TEKINO implements appropriate technical and organizational measures to safeguard personal data against risks such as:
Unauthorized access;
Misuse or unlawful disclosure;
Accidental loss;
Unauthorized alteration;
Data corruption or destruction.
These measures include:
Role-based access control (RBAC);
Multi-factor authentication mechanisms;
Comprehensive activity and audit logging;
Data encryption in transit and at rest;
Administrative privilege restrictions;
Regular backup routines;
Continuous security monitoring;
Structured incident response protocols.
Please note that no electronic transmission or storage system can be guaranteed to be 100% secure. We implement safeguards commensurate with the sensitivity of the data and associated risks.
15.2. Internal Access Restrictions
Access to user data among TEKINO personnel is strictly segregated based on the principle of least privilege:
Verification personnel: Access verification selfies and basic profile data;
Moderation & Safety teams: Access reports, submitted evidence, and relevant chat excerpts;
Customer Support: Access email addresses and account status details;
Engineering & Security teams: Access system logs and technical telemetry for maintenance and incident resolution.
15.3. Personal Data Security Incidents (Data Breaches)
In the event of a security incident affecting personal data, we will assess:
The categories of data compromised;
The scope and scale of the incident;
The number of affected users;
Potential risks and damages;
Root causes;
Remedial and mitigation measures.
TEKINO will notify affected users, relevant regulatory authorities, and stakeholders where mandated by applicable law.
15.4. Users Aged 16 to Under 18 (Adolescent Users)
Gomeet is intended for users who are at least 16 years of age.
Users between the ages of 16 and under 18 may access specific platform features, including account registration, messaging, dining invitations, and user interactions.
To protect this group of users, Gomeet may deploy enhanced safety measures, such as:
Prominent in-app safety warnings and tips;
Prioritized review of safety reports;
Enhanced anti-harassment safeguards;
Strict protections against child sexual exploitation and abuse (CSAE);
Feature-specific limitations;
Other age-appropriate protective measures.
If we determine that an account belongs to a user who does not meet the minimum age requirement of 16, we will promptly restrict or terminate the account in accordance with our policies.
15.5. Sensitive Information to Avoid Sharing
Exercise caution when sharing personal details in your profile or private chats. You should never disclose the following to individuals you have just met:
Passwords or account credentials;
One-Time Passwords (OTPs);
Banking, financial, or credit card details;
Exact home or private addresses;
Government-issued identification documents;
Any unnecessary sensitive personal data.
Gomeet will never ask you to reveal your password or OTP to another user.
15.6. Advertising and Marketing
If Gomeet introduces advertising or marketing features utilizing personal data in the future, this Policy will be updated accordingly, and appropriate consent or opt-out mechanisms will be provided.
15.7. Cookies and Tracking Technologies
If the Gomeet website employs cookies or similar tracking technologies, we will provide transparent disclosures and consent choices where required.
15.8. Changes to this Privacy Policy
We may update this Policy periodically to reflect:
Operational changes to Gomeet;
The release of new features;
Modifications to the categories of data processed;
Changes in third-party service providers;
Changes in statutory and regulatory requirements;
Enhancements to our business practices.
The “Last Updated” date at the top of this Policy indicates the most recent revision. If we make material changes that significantly affect your privacy rights, we may provide advance notice via the app, by email, or through other reasonable channels.
15.9. Contact Us
If you have questions, inquiries, requests, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us:
Entity: TEKINO COMPANY LIMITED
Product/Service: Gomeet
Support Email: contact@gomeet.info
Website: https://gomeet.info/